Legal Aid has recently made some operational changes to our client intake process.

You can apply for help with a new legal matter in any of Legal Aid's practice areas (including immigration and reentry) by using Legal Aid's online intake application form at any time. This is the best way to apply for our services.

If you do not want (or are unable) to apply online and you need assistance with:

Public Benefits

Call Legal Aid at 202-628-1161 on Monday or Wednesday between 10 am and 3 pm.

Real Property Tax, Bankruptcy, Foreclosure, Structured Settlement Transfer

Call Legal Aid at 202-628-1161 on Monday or Wednesday between 10 am and 3 pm.

Family Law

call the Family Law Assistance Network* at 202-844-5428

or the Child Support Resource Center at 202-791-3996


Rental Housing

Call the Landlord Tenant Legal Assistance Network* at 202-780-2575.


Debt Collection

Call the Debt Collection Defense hotline* at 202-851-3387.



Domestic Violence

Call the Domestic Violence Intake Center (NW) at 202-879-0152,

the Domestic Violence Intake Center (SE) at 202-879-1500,

or the DC victim hotline at 844-443-5732.

How to apply for help at Legal Aid

Call our Intake Line


Monday, Wednesday 10 AM - 3 PM

*Currently only accepting public benefits and select consumer law matters​*

We are happy to talk with you or review your online application, but we cannot guarantee that Legal Aid will be able to represent you. If you contact us, we will keep your application information confidential and will follow the legal ethics rules for lawyers in DC.


Legal Aid’s services are free.

  • Legal Aid helps people with low household income.  
  • If your household income is above Legal Aid’s guidelines, we may be able to give you other helpful resources.

Legal Aid helps with legal problems or cases in the District of Columbia.  

  • If you do not live in DC, but your legal problem or case is in DC, we may be able to help you.  
  • If your legal problem or case is in another city or state, go to to find help in that city or state.

Legal Aid only helps with some types of legal problems.  

  • Click here to find out more about what types of legal problems we handle. 
  • For information about other places to look for legal help in the DC, go to Legal Aid’s Referral List or

Even if your household income meets Legal Aid’s guidelines and you have a legal problem in DC in a subject area that Legal Aid handles, we still may not be able to help you. 

  • We may have a conflict of interest which means that the ethical rules for lawyers might prevent us from being able to help you with a particular legal issue or case. 
  • We also don’t have enough staff and resources to help everyone who comes to us who needs help.

If we are unable to help you, we may be able to give you referral information about other legal organizations that might be able to help you.

What happens when I call Legal Aid’s intake line for help?

Provide basic info about your issue

Schedule an intake interview if Legal Aid may be able to help

Complete an in-depth intake interview

Step 1: 

  • Fill out an intake application online hereYou do not need to call the intake line if you are filling out an online application.
  • Upload documents related to your legal problem if you have any.  If you don’t have documents to upload, you can still submit the online application.

Step 2: 

  • Legal Aid will review your online application.
  • If we might be able to help you, someone will contact you by phone or email to follow up with you.
  • If we are not able to help you, we will send you an email to let you know.