The District’s Shelter Hotline, during the Hypothermia Season from November 1 to March 31, facilitates 24 hour access to information on available programs and services, including conducting outreach, offering safety and wellness checks, warming items (blankets, gloves, socks, hats) and bottled water. Scheduled and unscheduled transportation to shelter for individuals and families experiencing homelessness are also provided by the Shelter Hotline.

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